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Our Most Frequently Asked Questions

FAQ

  • How do I track my recent packages?

    You can track your shipment at any time using our online tracking tool on www.xfbmb.com


  • Also note that some countries have additional restrictions, prohibitions, and acceptance processes for certain commodities. Please refer to the Customs Information page to check the prohibited/restricted items by country.

  • Does Aramex have a Customer Service Charter?

    Yes, we do. At Aramex, we are guided by a customer service charter, which ensures that we remain a smart and responsive partner even as we continue to deliver on our promises. For more details, please view the Aramex Customer Service Charter.

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